Why hire a COO?

While the actual duties of a COO can vary greatly company to company, the classic description includes responsibility for managing the activities of the company, including daily operations. As one of the highest-ranking executives, the COO ( Chief Operating Officer) reports to the CEO and the company’s board of directors.

Hiring a COO can free up a CEO to focus on major external initiatives and foster new opportunities rather than being occupied with keeping multiple departments productive. Also, an experienced COO can bring new leadership tools to an office – which is especially true for start-ups whose CEO has been the single executive running the show from day one.

“In the CEO-COO model, the CEO is trying to figure out the strategic aspects and the COO owns the execution model. The COO figures out how to keep things running efficiently, and on time,”

How much should you pay?

In order to attract top candidates, you’ll need to offer a competitive salary. Searching competitors’ job listings can be a useful means of finding that industry information if you aren’t in the position to purchase salary study information or work with a firm that conducts compensation research. Other simple sources of information can be PayScale.com and Salary.com – and they adjust for geographical inequalities in pay.

How do you get the most out of your COO?

To get the most out of your COO, communication is the key. If you are the CEO, you need to communicate and forecast your vision to them clearly. Once this is done, ask them to repeat it back, then give them a deadline to create an attach plan to execute your vision. Use simple tools to measure milestones and progress, I highly recommend Basecamp, a tool that is easy and powerful with little to no learning curve.

Has your COO lost their “Groove” ?

At times the CEO, COO, and the staff can fall into a rut. This rut does not mean you need to replace them rather than start over , let’s try to get our groove back! I can help, I specialize in Re-Syncing and re aligning your internal team. Sometimes a fresh set of eyes, and ears is all you need, other times you may simply need a new COO, but until I lock myself in the room with you and your staff I can not determine what is best for your unique situation.

Change is hard, but necessary for growth, and during growth a harmonious team is critical. If any of the above resonates with you let’s chat.






Character Traits of the a Chief Operating Officer

Before you can define the best character traits and skills that make up a good Chief Operating Officer, it’s first necessary to define the job description. Because there is so much variation in job duties from one organization to another, there is also a large variation in the characteristics that make up the “perfect COO”. However, there are some key traits that are necessary for most COO positions, no matter what responsibilities ultimately end up on the job description.

Interpersonal Skills: Very often the COO is responsible for supervising and leading staff. He or she may also work directly with upper management and executives as a peer. An effective COO is able to function smoothly with both diverse groups. This requires a high level of emotional intelligence and the ability to easily read people.

Intelligence: A COO needs to be able to think clearly and quickly in a variety of situations. The COO will likely be leading the creation and implementation of new systems and procedures to enable an organization to operate more effectively. This takes a great deal of analytical thinking and creativity.

Teamwork: A good COO must be a team player, someone who can work in collaboration with a wide range of personality types. Leading change is often part of the COO job responsibilities. This requires the ability to see the overall big picture and the ability to pull the team together to work through change efficiently and effectively.

Trust: All the team-building in the world will not be effective if there is a lack of trust between a COO and staff. The COO must work to earn the trust of his or her employees and peers. Trust can be established through honesty, open communication, fairness, predictability, and the ability to admit mistakes and to correct them.

These common traits are necessary for any COO to ultimately be successful and effective, no matter what types of projects are initiated.

If you feel you have these qualities and are not currently a COO then lets talk? If you currently have a COO, and feel they need help in these areas, lets talk.